Terms and Conditions

1. Applicability

These general terms and conditions apply to all offers, quotations and agreements between AlphaCTX and the client, unless expressly agreed otherwise in writing.

2. Quotations and assignments

All quotations are without obligation, unless stated otherwise. An agreement is concluded once a quotation has been confirmed in writing by the client or once AlphaCTX has started the work.

3. Execution and delivery

AlphaCTX will perform the work to the best of its knowledge and ability. Stated deadlines are indicative and not firm deadlines, unless expressly agreed otherwise.

4. Prices and payment

All prices are exclusive of VAT, unless stated otherwise. Payment must be made within 14 days of the invoice date, unless agreed otherwise.

5. Intellectual property

Unless agreed otherwise, all intellectual property rights to the work developed by AlphaCTX remain with AlphaCTX until full payment has been made. After full payment, the agreed usage rights transfer to the client.

6. Liability

AlphaCTX's liability is limited to the amount paid out by its insurance in the relevant case, or to the invoice amount of the relevant assignment. AlphaCTX is not liable for indirect damages, including consequential damages or lost profits.

7. Complaints

Complaints should be reported in writing as soon as possible, but no later than 14 days after delivery. AlphaCTX will handle complaints to the best of its ability and within a reasonable period.

8. Applicable law

All agreements are governed exclusively by Dutch law.

Last updated: November 2026.